What's the NAICS and SIC code for a call center?
For a call center, use NAICS 561422 (Telemarketing Bureaus and Other Contact Centers) in the US and SIC 82200 (Activities of call centres) in the UK.
United States, NAICS 2022
561422 Telemarketing Bureaus and Other Contact Centers
Telemarketing Bureaus and Other Contact Centers, including customer service call centers.
SBA small business limit: $25.5 million average annual receipts.
United Kingdom, SIC 2007
82200 Activities of call centres
Activities of call centres, inbound and outbound.
Use this code when you register with Companies House or file your confirmation statement.
When a different code fits better
These are the codes most often confused with the main answer. Pick by the activity that earns most of your revenue.
| Code | Title | Use it if |
|---|---|---|
| NAICS 561421 | Telephone Answering Services | you run an answering or message service |
Good to know
You can list more than one code. Companies House accepts up to four SIC codes, and SAM.gov lets you add several NAICS codes, with one marked as primary.
What the code affects
- SBA programs and federal contracts: your NAICS code sets the size limit you must stay under to count as small. Check your size.
- SAM.gov registration: contracting officers search by NAICS, so list every code you can deliver work under.
- Companies House: your SIC code appears on the public register and in your confirmation statement.
Related business types
Codes checked against the US Census 2022 NAICS index and the ONS UK SIC 2007 index. Information only; confirm with the agency you file with.